Crisis demands that leaders respond to situations they are unfamiliar with, in ways that are new and innovative. It requires them to stay calm, effective and maintain a sense of perspective. The major goal of a leader in times of crisis is to make sure that operations run as close to normal as possible and to minimize loss.
In light of this pandemic that has swept the world, forcing organisations to restructure how things work and having to do this while working remotely, leading during a time like this can prove to be challenging. Let’s look at some practical tips on how to lead your team through a crisis such as this.
Keep the channels of communication open, this is important for things to sail smoothly. Even though you and your team are not in the same place, there are a ton of tools that can be used to communicate and share information, set up meetings and more. It is important at this time to ensure that team members are getting the right kind of information, about the pandemic, how it affects the organisation and their jobs as a whole. This would reduce any type of panic that may arise if they are left guessing. Key information should be reviewed, repeated and reinforced for it to be effective.